Hawker Pacific launches Live Parts Search portal
7 June 2017
Hawker Pacific today announced the launch of a new Live Parts Search portal for customers.
The Live Parts Search portal provides customers with direct 24/7 access to Hawker Pacific’s extensive parts inventory warehouses located in Sydney, Darwin and Hong Kong.
In addition, the portal enables comparison of alternative part options, and the ability to request for quote multiple part lines in a simple and user friendly format.
“Hawker Pacific is delighted to announce the launch of Live Parts Search. This investment in our Spares and Logistics operations ensures we continue to offer the highest level of customer support and provide the best solutions for the industry. Live Parts Search is mobile friendly and provides around the clock access to Hawker Pacific’s extensive parts inventory. The portal is there to complement our 1800 customer service team and 24/7 AOG hotline and enables our customers to quickly and easily identify parts availability and request a quote,” said Tony Jones, Hawker Pacific.
“Essentially, it’s a one step process to provide access quick part number look up for availability and location. Alternatively, customers can logon for more complex, multi-line RFQ’s. It is fully supported by our 1800 customer service team and I’m very confident it will provide a greater level of convenience for our customers,” said Jones.
Hawker Pacific is a leading integrated aviation spares provider in the region representing some of the world’s leading aircraft manufacturing brands. The company’s Spares and Logistics team provide a wealth of local experience, technical advice, product knowledge and tailored aviation solutions for customers across Australia and the Pacific, the company said.
Hawker Pacific’s live parts search is now live, and available at https://www.livepartssearch.com/